Privacy Policy

Pinnacle Integrative Health understands that your privacy is important to you. We are committed to protecting the privacy of your personally identifiable information as you use this website or communicate with us through online forms, email, phone calls, or text messages. This Privacy Policy explains how we collect, use, protect, and limit the sharing of information that we gather from you. By using this website or opting in to communications from us, you consent to the terms described in the most recent version of this Privacy Policy. You should also review our Terms of Service to understand the general rules governing your use of this website and our communications. In this policy, “we,” “our,” or “us” refers to Pinnacle Integrative Health, and “you” or “user” refers to the individual accessing this website or submitting information.

PERSONAL AND NON-PERSONAL INFORMATION

This Privacy Policy describes how we treat both personal and non-personal information collected through this website and related communications.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is information that does not identify you as an individual. When you visit this website to view information about our services, we may collect certain non-personal information from your web browser or device, such as browser type, operating system, IP address, or general usage data. Because non-personal information cannot be used to identify you, it may be used to analyze website performance, improve functionality, and enhance user experience without restriction.

Personal information is information that identifies you as an individual, such as your name, email address, telephone number, or mailing address. We may collect personal information when you submit an online form, request information, schedule a consultation, communicate with us, or otherwise voluntarily provide information through this website or related channels..

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

We may use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device that help the website recognize returning visitors and remember certain preferences. These technologies allow us to improve site navigation, understand usage patterns, and optimize website performance. Cookies and similar technologies do not collect sensitive personal information and cannot be used to access your device or deliver malicious software. You may choose to accept or decline cookies through your browser settings, although disabling cookies may limit certain website features.

SMS AND MOBILE INFORMATION PRIVACY

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors only as necessary to provide operational support services, such as customer service, scheduling, or technical assistance. All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared, sold, rented, or disclosed to any third parties under any circumstances.

HOW DOES Pinnacle Integrative Health USE PERSONAL INFORMATION?

Pinnacle Integrative Health uses personal information solely for legitimate business and operational purposes. This includes responding to inquiries, providing information about our services, scheduling appointments or consultations, delivering customer support, maintaining internal records, and improving our services and communications. Personal information may also be used to comply with legal obligations, enforce our rights, or protect the safety and integrity of our operations.

DOES Pinnacle Integrative Health SHARE PERSONAL INFORMATION WITH OTHERS?

Pinnacle Integrative Health does not sell, rent, trade, purchase, or exchange personal information or leads. Personal information may be shared only with trusted service providers who perform services on our behalf and solely for operational purposes related to our services. These providers are contractually required to maintain the confidentiality of your information and are prohibited from using it for any other purpose. Personal information may also be disclosed if required by law, court order, or legal process, or if necessary to protect the rights, safety, or property of Stem Cell Institute or others.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

If you provide your contact information or opt in to communications, we may contact you via email, telephone, or text message to respond to your inquiries, provide requested information, confirm appointments, or deliver service-related communications. You may opt out of communications at any time by following the instructions provided in the message or by contacting us directly.

HOW IS PERSONAL INFORMATION SECURED?

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, alteration, or disclosure. Access to personal information is limited to authorized personnel and service providers who are required to treat such information as confidential. While we take reasonable precautions, no system can guarantee absolute security.

LINKS

This website may contain links to external websites for informational purposes. Pinnacle Integrative Health is not responsible for the privacy practices or content of external websites, and this Privacy Policy does not apply to information collected by those sites.

SMS Opt in details

By providing your phone number and opting in, you consent to receive both non-marketing (e.g., order updates, appointment reminders, recipes, and service notifications) and marketing/promotional text messages from Pinnacle Integrative Health.

Frequency & Rates: Message frequency varies based on your interactions. Standard message and data rates may apply.

Opt-Out & Support: You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our support team.

Privacy & Data Sharing: We value your privacy. Mobile information and "opt-in" data collected specifically for text messaging will not be shared with third parties or affiliates for marketing or promotional purposes.

Note: By opting into our SMS service, you acknowledge that you have read and agree to our full Terms & Conditions and Privacy Policy

PUBLIC DISCUSSIONS

If this website allows public comments or discussions, any information you choose to disclose in such areas becomes public information. Please do not submit sensitive personal information in public forums. Pinnacle Integrative Health is not responsible for how third parties may collect or use information disclosed in public areas of the website.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may request access to, correction of, or deletion of your personal information by contacting us directly. You may also unsubscribe from communications at any time. Requests can be submitted by emailing [[email protected]]

CHILDREN’S PRIVACY

{custom_values.business_name}} does not knowingly collect personal information from individuals under the age of 13. If you believe that information from a child under 13 has been collected, please contact us so that appropriate action can be taken.

CHANGES

Pinnacle Integrative Health reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page, and material changes may be communicated through the website.

If you have questions about this Privacy Policy or our information practices, please contact us at [[email protected]]

How Personal Information is secured

{Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any non-participating and unauthorized third parties.

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